{"id":6386,"date":"2025-06-19T10:48:06","date_gmt":"2025-06-19T02:48:06","guid":{"rendered":"https:\/\/www.bezcloud.app\/bezcloud\/?post_type=docs&#038;p=6386"},"modified":"2025-06-20T00:06:55","modified_gmt":"2025-06-19T16:06:55","slug":"cancel-penalties","status":"publish","type":"docs","link":"https:\/\/www.bezcloud.app\/bezcloud\/?docs=ihms6-online-documentation\/administration\/booking-management\/cancel-penalties","title":{"rendered":"Cancel Penalties"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">From the iHMS menu, select <kbd>Administration<\/kbd>, select <kbd>Booking Management<\/kbd>, and then select <kbd>Cancel Penalties<\/kbd>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Searching Cancel Penalties:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Type in the code or description in the <kbd>Search<\/kbd> box and click the <kbd>Search<\/kbd> button to look for the required cancellation rule.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Creating new Cancel Penalties:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <kbd>Add<\/kbd> button to create a new cancellation rule.<\/li>\n\n\n\n<li>Enter the desired code and description.<\/li>\n\n\n\n<li>Select the type of penalty\n<ul class=\"wp-block-list\">\n<li>Flat amount &#8211; Exact amount of cancellation penalty<\/li>\n\n\n\n<li>Percentage &#8211; Percentage of the booking value<\/li>\n\n\n\n<li>Night Percentage &#8211; Percentage of first night&#8217;s room rate<\/li>\n\n\n\n<li>Nights &#8211; Penalty amount by number of nights<\/li>\n\n\n\n<li>Non Cancellable &#8211; The booking cannot be cancelled<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Key in the penalty amount with reference to the type of penalty.<\/li>\n\n\n\n<li>Key in the number of days before arrival which the booking cannot be cancelled without penalty.<\/li>\n\n\n\n<li>Key in the time before the booking can be cancelled without penalty.<\/li>\n\n\n\n<li>Key in the display position of this rule.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From the iHMS menu, select Administration, select Booking Management, and then select Cancel Penalties. Searching Cancel Penalties: Creating new Cancel Penalties:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6370,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-6386","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/90421de18f2d7629d3c183fc8928b67f7417de80ce5ae1f6c1a5b4b1c2999c34?s=96&d=mm&r=g","author_name":"BEZ","_links":{"self":[{"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/docs\/6386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6386"}],"version-history":[{"count":3,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/docs\/6386\/revisions"}],"predecessor-version":[{"id":6392,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/docs\/6386\/revisions\/6392"}],"up":[{"embeddable":true,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=\/wp\/v2\/docs\/6370"}],"wp:attachment":[{"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6386"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=6386"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/www.bezcloud.app\/bezcloud\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_badge&post=6386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}