Cancel Penalties

From the iHMS menu, select Administration, select Booking Management, and then select Cancel Penalties.

Searching Cancel Penalties:

1. Type in the code or description in the Search box and click the Search button to look for the required cancellation rule.

Creating new Cancel Penalties:

1. Click on the Add button to create a new cancellation rule.
2. Enter the desired code and description.
3. Select the type of penalty
   • Flat amount – Exact amount of cancellation penalty
   • Percentage – Percentage of the booking value
   • Night Percentage – Percentage of first night’s room rate
   • Nights – Penalty amount by number of nights
   • Non Cancellable – The booking cannot be cancelled
4. Key in the penalty amount with reference to the type of penalty.
5. Key in the number of days before arrival which the booking cannot be cancelled without penalty.
6. Key in the time before the booking can be cancelled without penalty.
7. Key in the display position of this rule.