BEZCloud Online Training Resource

BEZCloud Online Training Resource

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Front Desk

Arrivals

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From the iHMS menu, select Front Desk, and then select Arrivals.

Searching arriving reservations:

  1. You can filter your search by arrival and departure date, last name, first name, room number, folio number, company name, group name, voucher, telephone, mobile, loyalty number, email, passport number, GDS or rate code.
  2. To perform a general search, click Search in the Search section for a general search.
  3. To perform a more precise search, click Enhanced Search in the general Enhanced Search section.
  4. The search results will provide arriving bookings summaries.

Other functions:

  1. Click on the I like to or right click on the reservation record will reveal more functions.
    • Company Reservation
    • Group Reservation
    • Edit
    • Manual Assign
    • Auto Assign
    • Passport Scan
    • View Credit Card
    • View group blocked rooms
    • Confirm Change Room
    • Check Out View
    • Check Out
    • Check In
    • Re-Check In
    • Un-Check in
    • Cancel Reservation
    • Reinstate Reservation
    • No Show
    • Check Out to Virtual
    • Un-Check Out to Virtual
    • Move Reservation
    • Copy Reservation
    • Confirm Reservation
    • Add Message
    • View Message
    • Link to Group
    • De-link from Group

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